FAQ

These answers summarize our store policies. The linked policies provide the complete instructions.

Where do you ship?

We currently ship to delivery addresses throughout the United States. Standard shipping is free on every order, with no minimum purchase.

When will my order arrive?

Orders ship from Brooklyn, New York. Processing takes 1–2 business days and estimated transit takes 3–5 business days, for an estimated total of 4–7 business days. Processing and delivery estimates use Monday through Friday, excluding public holidays. Our cutoff is 3:00 PM Eastern Time; orders after the cutoff, on weekends or on holidays begin processing on the next business day. These are estimates rather than guaranteed delivery dates. See our Shipping Policy.

How do I choose a size?

Use the garment measurements on the individual product page. Measure a similar garment laid flat and compare it with the chart. Garment measurements are different from body measurements, and fits vary between styles. Our current clothing assortment is for adults.

How should I wash my clothing?

Read the care instructions on the product page and the sewn-in care label. The recommended care for these styles is a cold wash with similar colors and line drying in shade. Avoid bleach, tumble drying and dry cleaning where the label advises against them. Keep an iron away from printed decoration.

Can I return an item?

You may request an eligible return within 30 days after delivery. Change-of-mind items must be unused, unworn and unwashed, with original tags and packaging. Contact us before sending your parcel. The customer pays change-of-mind return label and postage costs; there is no restocking fee. For defects, damage or an incorrect item, contact us for instructions and reasonable return-shipping assistance. See our Return and Refund Policy.

When will I receive a refund?

Approved refunds are issued to the original payment method within 3–5 business days after the returned item is received and inspected. Your bank or payment provider may need additional time to post the credit.

How can I track or change an order?

When your order ships, we send available tracking details in the shipping confirmation. To ask about a delay, tracking issue, exchange, cancellation or address change, contact info@edithwear.com with your order number. Requests depend on inventory and fulfillment status and are not guaranteed.